Frequently Asked Questions

Where is Made New Laundry located?

We are conveniently located at 749 E Henrietta Rd, Rochester NY 14623 — just minutes from Henrietta, Brighton, Pittsford, and the Greater Rochester area.

You’ll find us:

  • Just minutes from Marketplace Mall 🛍️

  • Near Monroe Community College (MCC) 🎓

  • A quick drive from RIT (Rochester Institute of Technology) 📚

  • Close to Wegmans on East Henrietta Rd 🛒

  • Around the corner from Calkins Road Wegmans / plaza shopping area

  • Easily accessible from I-390 and Jefferson Rd

This makes us the perfect laundromat for families in Henrietta, Brighton, and Rochester, as well as students, professionals, and anyone who needs a clean, fast, and comfortable place to do laundry.

How long does a full wash and dry take?

Thanks to our 450G high-spin Electrolux washers and high-efficiency dryers, most customers finish a full wash + dry cycle in about 45 minutes total.

Even our 80lb, 8-load machines (great for comforters and bedding) are done that quickly. That’s why we’re a favorite for busy students from MCC and RIT, and parents running errands near Marketplace Mall or Wegmans who don’t have all day for laundry.

How many loads can your washers handle?

We have a wide range of machines so you only pay for the size you need:

  • 18 lb (≈ 2 loads) – quick laundry or small baskets

  • 30 lb (≈ 3–4 loads) – perfect for sheets, towels, or student laundry

  • 45–60 lb (≈ 5–6 loads) – family laundry day

  • 80 lb (≈ 8 loads) – comforters, blankets, or big catch-up laundry

👉 One “load” = about one laundry basket’s worth, the same as a typical home washer.

Customers come from Brighton, Pittsford, and Fairport for our big machines because they handle items most home washers can’t.

What are the payment options?

At Made New Laundry, we’ve made payments fast, flexible, and hassle-free:

  • Credit or debit cards 💳

  • Apple Pay & Google Pay 📲

  • The Laundroworks App, where you can load funds just like Starbucks

Your card or app also works in our vending machines, so you can grab detergent, dryer sheets, or a snack without carrying cash.

Can I check if machines are available before I come?

Yes! With the Laundroworks app you can:

  • See which washers/dryers are available in real time

  • Track your wash + dry cycles from anywhere

  • Get notifications when your load finishes

No more wasted trips or waiting around — especially helpful if you’re coming from MCC, RIT, or Marketplace Mall.

Do you offer wash-and-fold service?

Yes! For families and professionals in Brighton, Henrietta, Pittsford, and Rochester, our wash-and-fold service saves time and stress.

Choose your detergent (Tide, Gain, Free & Clear, or bring your own), and we’ll wash, dry, and neatly fold everything for you.

Just reach out to schedule your appointment!

Is the laundromat safe and family-friendly?

Absolutely. Our facility is:

  • Bright and spotless

  • Spacious with folding tables and seating

  • Comfortable with ambient music

  • Secure with cameras and monitored systems to ensure a safe environment for all customers

We’re family-owned and operated, so we’ve built Made New Laundry to feel safe and welcoming for everyone. Families often stop by after shopping at Wegmans or Marketplace Mall because they know they’ll feel comfortable here.

Can I wash comforters and bulky items?

Yes! Our 80 lb, 8-load washers are designed for comforters, blankets, sleeping bags, and oversized household items.

Customers come from Brighton, Pittsford, and Fairport just to use these machines, since they can handle what most home washers can’t.

What if I forget detergent or dryer sheets?

No problem — our vending machines are fully stocked with laundry essentials: detergents (including gentle options), softeners, dryer sheets, bleach pens, and laundry bags.

We also have snacks and drinks — sodas, juice, energy drinks, chips, popcorn, and candy — so you can relax while you wait.

Why choose Made New Laundry?

Because we’ve combined brand-new Electrolux machines, modern coinless payments, 45-minute wash + dry cycles, and a spotless facility — all in one easy location.

Whether you’re in Henrietta, Brighton, Rochester, Pittsford, Webster, or Fairport, or studying at MCC or RIT, we make laundry day faster, easier, and more comfortable.

That’s why we’re proud to be the #1 laundromat in Greater Rochester.